We offer free shipping across Australia.

Orders are generally processed within 1–3 business days and delivered within 5–15 business days after dispatch.

Once your order has been shipped, you can track your parcel at any time using the tracking link or through our dedicated tracking page.

Once your order has been shipped, you'll receive an email with your tracking number.

Simply enter your tracking number on our tracking page to check your delivery status in real time, quickly and easily.

At Vellari Milano, we want you to be completely satisfied with your purchase.

You have 30 days from the date you receive your order to request a return.

Want to return an item? It's simple: contact our customer support team. Our team is available 24/7 via email and will be happy to assist you every step of the way.

Please make sure the item has not been worn or washed and is returned in its original packaging.

We accept the most secure and widely used payment methods in Australia, including major credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay.

We want to offer you maximum flexibility and convenience when making your purchase.

We place great emphasis on sustainable business practices and work exclusively with partners who meet strict quality and production standards.

Every order is also carefully prepared and shipped with the utmost care.

In this case, please send us a confirmation stating that you haven’t received your parcel.

We’ll also contact the courier to check whether they have a delivery photo or other proof of delivery.

We’ll do everything we can to resolve the situation quickly and fairly.